Alaska Auto Shipping Group

Alaska Auto Shipping GroupAlaska Auto Shipping GroupAlaska Auto Shipping Group

Alaska Auto Shipping Group

Alaska Auto Shipping GroupAlaska Auto Shipping GroupAlaska Auto Shipping Group
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    • Marine Barg
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  • FAQ
    • Terms & Conditions

Frequently Asked Questions

Please reach us if you cannot find an answer to your question.

Yes, we recommend booking your transportation service in advance to ensure availability and to receive the best rates.


We transport & ship a variety of vehicles including sedans, SUVs, vans, construction equipment, travel tailer, limousines, and buses to accommodate any transportation need.


We accept various forms of payment including credit cards, debit cards, Zelle, Money order,  and cash. You can pay at the time of booking or directly to the driver.


Yes – The size of your vehicle determines if an oversize vehicle transport service is needed. Larger vehicles occupy the same amount of space as two standard mid-size cars.


No – All costs of transporting your vehicle are included in our quote. Your quote includes pickup, delivery, insurance, and taxes.Add an answer to this item.


No – Although we are very accurate with our pickup/delivery dates, we request a 3-4 day window for most common metropolitan areas and a 5-6 day window for uncommon regions..


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Alaska Auto Shipping Group

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Vehicle Preperation

Prep

1. Gather your vehicle’s documents before you ship a car; auto transporters will want proof that the vehicle is yours. To prevent shipment delays and last-minute file cabinet and glovebox searches, prep this paperwork in advance:


2. Wash your car—inside and out. Washing your car before shipping may seem counterintuitive, but starting with a clean vehicle allows you to see existing dust, dings, and scratches already on your vehicle—and that’ll help you catch any new damage that occurs during the 

car transport service. Don’t forget the car interior: wipe down surfaces and clear out the clutter so you can start with a fresh, clean car at your new home.


3. Document damage once your car is clean; take a walkabout to note pre-existing damage to the exterior. This includes dents, scratches, discolorations, and paint chips. (Now you see why starting with a clean car is essential.) Whether you choose affordable open transport or pricier enclosed car shipping, it’s unlikely the shipping process that the shipping process will damage your car will damage your vehicle. But it’s still wise to take pictures of your entire vehicle and document current damage for your records. That’ll make filling out the condition report easier when your car arrives. These visuals also prove your claim if the car shipping company denies responsibility for damage that occurred in transit.


4. Remove personal items you’re running low on space in your moving van; you might be tempted to stash a few heavy boxes in your car before shipping them. But that’s a big no-no. Items packed in your vehicle won’t be insured against damage or theft, and transportation companies can be fined for moving your personal belongings in your car vehicle. Instead, remove any personal or unessential items from your vehicle care. If you insist on leaving personal items in your vehicle car, be sure they’re loaded in the trunk to avoid sight and sun during the car transport service. It’s also essential to remove any parking passes or toll tags. If you leave a toll tag in your vehicle, you’ll be charged fees as your car travels on the transporter through tolls. Remove the label to avoid this unnecessary hike in your shipping cost.


5. Perform any necessary maintenance when you’re transporting an inoperable vehicle; note when you book with the car shipping company. Since your car can’t be driven on and off the truck for cars in working condition, check it for leaks and mechanical issues, and top off any fluids. If you notice a leak, have it repaired before your car is picked up picking up your car. (You don’t want to be someone who lets their car leak oil all over the car beneath it on the transporter.) Here are a few more things to check before car shipment:* Tire pressure: Tires should be inflated appropriately (neither over- nor underinflated) on the shipment date to avoid vehicle damage.* Battery charge: Check that your car battery is fully charged.* Fluids: Top off your car’s fluids (oil, brake, coolant, power steering, and washer). Then check for leaks.* Mileage: Note your car’s mileage at pickup and delivery.


6. Empty your gas tank. Your car is being transported on a car carrier, not driven, so filling up your tank before shipment is unnecessary. Plus, extra gas means extra weight for your vehicle and car carrier, adding to your shipping cost. Instead, leave your gas tank just a quarter full. That’s enough fuel to drive it on and off the transport truck without worrying about running out.


7. Remove outside accessories: Any extras on your vehicle’s exterior can be damaged during car shipping. Protect your car—and expensive accessories—by removing or securing them before your car shipment. These items include:* Removable ski and bike racks* Rooftop boxes and luggage racks* Retractable antennas* Custom spoilers

8. Lock up, but leave the keys. Your car will need to be driven onto the auto transporter for loading (presuming your vehicle is in working order). Still, then you can lock the vehicle care before shipment for extra insurance against theft. However, your auto transport driver may need a set of keys to your vehicle if it needs to be moved or driven off the transporter. If you don’t have a spare set, now’s a good time to make one. Don’t give the transport driver your only set of keys.


9. Sign the bill of lading. Now that your car is clean and ready for shipment, it’s time to get legal. The auto transport driver will call you before arrival to ensure you’re home and the vehicle is ready to go (unless you’ve skipped out on door-to-door shipping and opted to drop off the car instead). You or another responsible adult must be present when the driver arrives for the vehicle inspection and to sign the bill of lading. This is a legal contract between you and the car shipping company, and it acts as both a receipt and legal protection for your auto shipment.


10. Here’s what your bill of lading covers:* Where your vehicle is being shipped from and to* Condition of your car at pickup* Any mechanical or special issues with your vehicle know no one reads the contract, but we advise you to READ THE CONTRACT before signing. It saves headaches and hassle while assuring you and your vehicle are legally protected. You can also ask questions about payment terms (for example, What forms of payment do you accept?  When can I expect my car to be delivered?). Once your vehicle is loaded and the bill of lading is signed, that’s it! Finish packing your bags and travel to your new home. When your vehicle arrives at your new place, you’ll perform a similar inspection and signing procedure with the driver.

Terms & Condition

T&C

  • Have your photo ID, bring it in with you when you come in to pick up and drop off your vehicle.
  •  Please have your vehicle’s registration in the vehicle.
  • Vehicle is Operable as we do not ship inoperable vehicles. If a vehicle becomes inoperable due to a dead battery or low fuel, possible extra charges can occur.
  • If you are shipping your vehicle with the 250 lbs. of personal effects if you are picking up the vehicle. Please ensure that they are boxed, sealed, and secured in the backseat and truck/bed area only with nothing in the front seats, and nothing directly behind the driver’s seat. All personal effects must be packed at or below the window line maintaining full visibility out of ALL windows for loading purposes, as well as for the safety of our staff.
  • Nothing loose in the cab to include change in the cup holders, things hanging from the mirror, etc.
  • If you are packing a truck with personal items please make sure nothing exceeds the top of the bed line regardless of if you have a camper shell.  All cargo must be secured in bed of pickups.
  • Failure to pack items properly or packing of excess items may result in additional charges!
  • Please ensure that the driver’s seat is locked back as far as it will go.
  • Please also note that we cannot ship firearms, prescription medications, ammunition, flammable materials, or anything that customs/coast guard/border patrol would not allow you to ship. Packing of any such items will result in reporting to the appropriate agency, and removal/forfeiture of those items.
  • Note** Personal Effects may only be shipped on shipments to Washington State and Alaska unless approved through your broker or carrier. Please refrain from using the words “General” or “Miscellaneous” on your personal effects inventory sheets, it may prevent shipment as Canadian Officials, US Customs, and other official agencies will request that the paperwork is “corrected” which will delay the entire shipment. 
  • On our sailings to meet Maritime Regulations, your vehicle should have ¼ tank but not less than 1/8 tank of fuel if unleaded or ½ tank if Diesel.  Failure to have the fuel reduced can cause delay’s as well as the port can refuse receipt of the vehicle.
  • Electric cars need to have a minimum of 50% charge upon drop off.
  • During the winter months please ensure that your vehicle is properly winterized and prepared for transport to include antifreeze, etc. Alaska Auto Transport is not liable for your failure to do so.
  • Due to the volatility of fuel prices, we reserve the right for fuel surcharge increases to accurately reflect current pricing.


Note

Please note that your vehicle may not be accepted at our location in Kent and extra fees may be applied if these requirements aren’t met. 

Copyright © 2025 Alaska Auto Shipping Group - All Rights Reserved.

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