Frequently Asked Questions

On our standard sailings and seasonal truck options, we allow you to ship up to 250 pounds of personal belongings in your vehicle at no additional charge when you are shipping between Alaska & Washington. This is one of the perks of using us as your carrier! Unfortunately, on routes beyond Washington, we CAN NOT allow personal effects to be shipped as the Department of Transportation forbids car carriers from hauling “freight.” If you are shipping your vehicle with personal effects please ensure that they are boxed, sealed, and secured in the backseat and trunk area only at or below the window lines with nothing in the front seats. We can not allow anything loose in the cab of the vehicle including a change in the cup holders, items hanging from the mirror, etc. Please also note that we can not allow you to ship anything that customs would not allow, no hazardous materials (including firearms, ammunition, flammables, compressed gases, oxidants, corrosives, etc), items of unusual value (e.g. cash, money, bonds, precious metals, stones, or gems), alcoholic beverages, tobacco products, drugs or medications (prescription or otherwise), antlers, furs, or pornographic material. The reasoning behind these packing restrictions is for the safety of not only your vehicle, but our staff who are loading your vehicle, and the safety of the other vehicles in the container. If you are planning on shipping personal items, print and prepare you

Everything in the transport industry is variable. Things such as weather conditions, mechanical failure, or even a power outage can have an effect on the total transit time of your vehicle. For instance, if the weather is bad, oftentimes our sailings will pull aside rather than sail through the rough waters and risk damage to the cargo. In an effort to alleviate stress on everyone involved we will always quote the approximate transit time rather than an exact date and time.